Plain version: if it is not right for you, tell us in the first 30 days and we refund your monthly subscription. The one-time setup fee is not refunded, because it pays for work already done by a person.
Effective August 5, 2026. Vocaligence is a service of Nováre Telecom, a d/b/a of Novare Digital Corp, 1089 Bailey Ave, Suite 200, Chattanooga, TN 37404.
If Vocaligence is not right for your business, tell us within 30 days of your service going live and we will refund your monthly subscription fee.
Use the contact form or call (423) 591-5000 and say you want to use the guarantee. You do not have to give a reason. We will confirm in writing, stop the subscription, and issue the refund to the original payment method — normally within 5 to 10 business days, depending on your bank.
If we are unable to bring your service live at all, you receive a full refund including the setup fee, regardless of the 30-day window. If we tell you we can connect you and then cannot, that is our problem, not yours.
Cancellation after the guarantee window is governed by section 8 of the Terms of Service and by any minimum term set out in your order form. We do not prorate partial months after the guarantee window.
Telephone numbers assigned to or ported to your account are yours to take with you. We will not refuse a valid port-out request in order to retain your business. Any outstanding balance or early termination fee remains payable as a debt.
Novare Digital Corp, 1089 Bailey Ave, Suite 200, Chattanooga, TN 37404 · (423) 591-5000